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Why do I get a folder with a question mark on bootup

November 30Hits:0
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why do I get a folder with a question mark on bootup
my daughters Mac and she doesn't remember which osX version she had.
can't seem to get past that flashing folder with a ? in it

Answers

A flashing question mark at boot means no start up drive can be found. Solutions vary based on what OS is installed.
Try the command and r keys held down at restart to see if it enters "recovery" mode. Use the Disk Utility to find out more about the drive.

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