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Updated N95 8Gb from v20 to v30 but restore failed

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I updated N95 8Gb from v20 to v30 but impossible to restore
After restore and reboot the phone is empty with no data
What is the problem ?

Answers

YIPPPEEEE! FINALLY.. i was able tio upgrade my n95 8gb to 31.0.015.. i dunno y thr ws soo much of fuss earlier.. all i did was js follow the simple process..
1.backed up my files..
2.fully charged my battery js b4 the upgrade..
3.turned off my kaspersky(Antivirus)
4.turned off my firewall
5.general profile..
n zoooooooom! it upgraded!! without any hiccups.. i js lost all my msgs.. hadnt backd up properly.. bt m content!
u cn try the same thng.. 99% it should wrk out.. i realised that i had decreased the level of antivirus protection and my firewall was still on, earlier.. mayb dats y it was causin so many problems.. bt this time around i js "paused complete protection" from antivirus.. stopped my firewall and it upgraded... eassssssyyyyy!
hope it works out fr u.. lemme knw!! 

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