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Unable to hear callers on iPhone 4

November 30Hits:0
Is anyone else having problems hearing callers on your iPhone4?  If so, is there a simple solution?  I'm able to hear incoming callers utilizing the speakerphone and headset, but I'm unable to hear them through the phone's ear speaker.  I'm hoping I don't have to return the phone. 


I bought my IPhone4s the end of March 2012. After a couple of weeks I started having the same problem. I could not hear the caller but they could hear me or I could not hear the other party when I tried to make a call. I could only hear them if I put it on speaker. I took it to Verizon and they discovered that the phone thought the headphones were still plugged in. (if you push the volume button on the side it reads that the headphones are in) They had not seen this before so they sent me a new one.  After a week with the new one it did the same thing.  I took it to Verizon again and while I was in there there was a lady whose phone was doing the same thing. They sent me a third phone but before it arrived my phone started working again. I didn't want to go throught the hassle of transfering the data so I decided to keep my phone and sent the replacement back. Now 2 weeks latter my phone is doing the same thing again. I've turned it off and on again and have tried plugging in the headphones and taking them out again but it is still doing it. I have it in an Otter box so I don't think anything is getting in the speaker jack. They even tried to clean the jack out at the Verizon store. I am frustrated because I don't know what I should do. Anyone have the same problem or have a suggestion as to how to solve this problem?

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