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  • UCCX 7.x Backup is getting failedNovember 30

    Hi, I am facing a problem with UCCX version 7.x backup issue unable to take backup getting the following                Event Type: Error Event Source: Cisco Unified CCX Alarm Service Event Category: None Event ID: 1 Date:  11/21/2012 Time:  5:47:18

  • UCCX 7.X Backup??November 30

    Does it backup your scripts and WAV files?The data saved by BARS is listed below. •Clusters, configurations, and applications profile in the data repository •Workflow scripts that are already uploaded in the data repository •The db_cra reposito

  • OVA Upgrade for UCCX 8.5November 30

    Hi - We have a customer who was deployed with 100 Agents UCCX OVA. They are running on a C-210M2 , Intel XEON @ 2.7GHz processor & have sufficient hardware capacity for further growth. Now they`d like to grow beyond 100 Agents & like to upgrade th

  • Upgrade IPCC 4.5 to 7.0November 30

    Hi, I am upgrading IPCC 4.5 to IPCC 7.0 I encounter some issues when restoring the 4.5 backup on the 7.0 server. I start the appadmin page, select the restore option, tell where the backup is (local drive) Then the system does something and I receive

  • UCCX 9.0.2 Backup FailureOctober 11

    Backing up of UCCX DB failed with these errors. I have enough space in backup destination but it shows there is no enough space. It seems there is a directory it is creating in UCCX which dont have enough space. How can I resolve it.  2014-11-12 16:5

  • Assigned Backup skills per resource in UCCX 10.5November 30

    UCCX System version: 10.5.1.10000-24 CUCM System version: 10.5.1.10000-7 We have a dedicated team of agents who support our enterprise channel support base. In the SLA we provide to the customer, it states each agent will have 2 backup resources, in

  • UCCX Backup FailureNovember 30

    Hi, A few weeks back I had a problem with the Unified CM Telephony Service in Partial Service, which caused a few of our JTAPI triggers to lock up. The triggers were cleared by restarting both servers of our UCCX system. After this restart, found the

  • UCCX backups failingNovember 30

    Hi All My backups on UCCX are failing. The service Cisco LDAP Monitor service is in shutdown mode. Does anyone know if this service should be running. I did not know it needed to be running. thanks in advance output for log where backup is failing ==

  • What ports are required to be open on a firewall for UCCX ver7 BackupsNovember 30

    I'm trying to setup a backup location on UCCX version 7. The backup storage location and the UCCX server are seperated by a firewall. What ports are required to be opened on the firewall to allow the backups through to the backup location. Can't find

  • UCCX Backup failedNovember 30

    Hi everyone, I have a UCCX backup failed issue with one of our clients. It's a UCCX 5.0(1)-SR02ES08-Build083. When i tried backup, the bar stopped at 5% and the error message is like this: Unable to contact Call Manager. Please make sure that the Cal

  • Error with PUT, backup fails on UCCX 7.xNovember 30

    Hi, maybe someone knows this, i am having a problem upgrading my UCCX 7.0(1)SR5. The "Pre-Upgrade Tool" PUT starts doing some stuff, but fails backing up ApplicationConfig data. Log shows: Sep 22, 2011 3:13:11 PM com.cisco.ccx.w1.export.ExportMa

  • UCCX Ldap alert when backups are initiatedNovember 30

    Hi, One of my client upgraded to 8.5 SU3 and getting following every night when Backup is initiated. At Sat Sep 08 01:01:02 ADT 2012 on node memsuccx01, the following SyslogSeverityMatchFound events generated:  SeverityMatch : Alert MatchedEvent : Se

  • CIsco DRS Backup Error on Cisco unified collaboration products (UCCX, Unity UCM)November 30

    ERROR: Backup failed due to an interruption during file copy to backup media, Backup Completed the backup completes with all the .tar files, but fails to write the .xml file. it works if i run it on freeftpd on my windows 7 box but is failing on our

  • UCCX Backup failingNovember 30

    My network backup began failing a few days ago. Here is the error I receive when trying to do it manually from the appadmin interface. ArchivingFailureEvent id=3860, archiveId=CRS_1257432805091_, errorCode=ARCHIVE_CREATION_ERROR, statusMessage=tar fa

  • UCCX cluster backupsNovember 30

    hi, When setting up backups for a uccx cluster, do you point both servers to the same shared folder or can you point them to different folders.When the backup runs on the master, does it backup the slave as well or does the slave run its own backup?

  • UCCX Upgrade using PUT issue - Enter a valid backup fileNovember 30

    We are upgrading UCCX from 7.0(1)SR05 to 8.5.1, after running PUT we got the backup file as  PUTBackup26-Aug-14#14-29.tar While restoring this file in 8.5.1 system we are getting error message as "Enter a valid backup file" and is unable to proc

  • UCCX 8.0.2 PUT backup is very small.November 30

    After i run the PUT backup from the old 7.x servers, the .tar file is only about 38 megabytes. Before the backup it said it would copy up to 1.5gb of call data before doing the backup. I am confused as to why the backup is only 38 megabytes. Is somet

  • UCCX 7.0.1SR5 to 8.0 upgrade while also adding LDAP integration for CUCM - what happens to agents and Historical Reporting data?October 11

    Current State: •    I have a customer running CUCM 6.1 and UCCX 7.01SR5.  Currently their CUCM is *NOT* LDAP integrated and using local accounts only.  UCCX is AXL integrated to CUCM as usual and is pulling users from CUCM and using CUCM for login va

  • UCCX upgrade 5.0 to 9.0October 11

    Hello, We are planning an UCCX upgrade from 5.0 to 9.0 on a UCS server. We're going to do a fresh install, and I would like to know if we will be able to use the old scripts and prompts on the new version, or will we have to build the scripts from sc

  • Road map when migrating uccx 7.0.1 SR5 towards 8.0.2October 11

    Folks,     I'm here pretty much to give you a heads up on my road towards migrating uccx 7.0.1 SR5 to 8.0.2: 1) First, I took the backup from my uccx 7.0.1SR5 using the PUT tool (pre-upgrade tool). It is straight forward, no big deal on it. Backup sa

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