Home > Default > "series driver is offline"

"series driver is offline"

November 30Hits:0
Advertisement
WIndows 8, Officejet 4620 all in one, Norton Internet security only,  no other firewalls.  
Replaced a router, before which it printed on the old router - netgear to netgear
Connected the printer to the new router NO PROBLEM
Get the above referenced error message when trying to print
Uninstall/Reinstall software
Run the Print Doctor app, at the end print a test page - comes through just fine
Attempt to print my document and again get the above error message
I thought it was a firewall problem but when the test page printed it confused me. So I did not disable the firewall to test for that possibility.
What am I missing...
Thank you,
Suebear

Answers

Hi Suebear, I seen your post about you getting an error message "Uninstall/Reinstall software" with your Officejet 4620 after you replaced your router. I am going to recommend uninstalling the software, restarting your computer and then reinstalling the software using HP's Printer Install Wizard. I will provide you links below to help you do all of that.
Good luck!
Uninstalling Printer Driver in Win 8
(restart computer)
Printer Install Wizard for Windows 8
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Read other 2 answers

Tags:

Related Articles

  • "series driver is offline"November 30

    WIndows 8, Officejet 4620 all in one, Norton Internet security only,  no other firewalls.   Replaced a router, before which it printed on the old router - netgear to netgear Connected the printer to the new router NO PROBLEM Get the above referenced

  • I need hp laserjet 1000 series driver for win 8 64 bitOctober 11

    i need hp laserjet 1000 series driver for win 8  64 bit [Personal Information Removed]Hi, The printer is not supported on Windows 8 or Windows 8.1, a drevice is not available for the OS: http://h20564.www2.hp.com/hpsc/doc/public/display?​docLocale=en

  • "Drive is offline" message in Missing Disks windowOctober 11

    Hello support person, When I try to open my project I get a Missing Disks window and the message says: To preserve the integrity of the data used by Final Cut Pro HD, it is necessary to ensure the existence of the following path(s): 'Justine's Drive'

  • Register information on X series driver for encoderNovember 30

    Hi All: I am working on the X series driver development by using MHDDK. After comparing M series and X series I found that theere is a Gi_Save_Trace bit in register Gi_Command_Register in M series. When it is set, the register goes into the latched m

  • HP deskjet D2300 series driver not working in windows 7November 30

    This procedure is much too complicated for an average user. You know that millions of Wondow XP users are switching to Windows 7. I' sure that most of them are facing similar problems. HP should come with a user friendly solution that solves the abov

  • Please could you tell me what DLT/SDLT/Ultrium series drive works with Sun Fire V880 with SCSI Sun XNovember 30

    Please could you tell me what DLT/SDLT/Ultrium series drive works with Sun Fire V880 with SCSI Sun X6540A? The question is URGENT because we need to do backup/restore of our Databases but we have not backup device... We want to buy it but we don't kn

  • HP CP1520 Series driver's RAM configurationNovember 30

    Hi there! I got myself a HP LaserJet CP1525n color and a RAM upgrade to this printer. In the "HP LaserJet CP1520 Series" driver dialouge, one can choose 128, 192 or 256 MB RAM but not my configuration (which is 384MB). What am I missing? Thanks

  • HP Officejet 6500 E709n Series wireless reads offlineOctober 11

    I just installed the HP Officejet 6500 E709n Series on my HP Pavilion (Vista 32 bit) and I use a Linksys router. The install appeared to be successful, but I cannot print. All my other wireless devices are online and working as expected. I get the me

  • Drive with Offline Files folder not available for 2 minutes after being connected to the network.October 11

    Hi We use Windows SP1 with one folder from the User HomeDirectory set to be available offline. The problem we encounter is that when going from Offline to Online via VPN, there is a 2 minutes delay for the drive where the offline folder is located to

  • Agilent Technologies 2000 3000 X-series Driver Example TimeoutNovember 30

    I am running the example VIs, "Acquire Waveform.vi" and "Acquire Waveform Continuously.vi," that come with the Agilent Technologies Oscilloscope driver "Agilent 2000 3000 X-series." While my issue and attempts at dealing with

Copyright (C) 2019 wisumpire.com, All Rights Reserved. webmaster#wisumpire.com 14 q. 0.505 s.