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Provide Feedback for the Final Cut Pro User Manual and Onscreen Help Here

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The Apple documentation team for Final Cut Pro would like to know what you think about the Final Cut Pro 5 Help documentation (available in the Help menu):
• How often do you use the Final Cut Pro Help? Under what circumstances do you use it most?
• How do you find what you're looking for in Final Cut Pro Help? For example: table of contents, index, skimming, PDF links, PDF search?
• What do you like about it most?
• What is missing?
• Are there any particular examples of manuals or documentation that you consider to be good models for the Final Cut Pro manual and onscreen help?
• By what method do you usually learn a new application? For example: provided tutorials and manuals, third-party tutorials or books, training classes?
• Did you use the Final Cut Pro Getting Started book to familiarize yourself with Final Cut Pro? If so, do you feel the book provided a good introduction to the application?
• What do you think is the most difficult feature/concept to grasp in Final Cut Pro?
• What's the most frustrating experience you've had with the Final Cut Pro documentation?
• Do you prefer electronic or print documentation?
• Are there any other delivery methods or media you think we should explore?
• What size computer display do you typically use to view the onscreen help? For example: 15-inch, 17-inch, 20-inch, 23-inch, or 30-inch?
• What resolution is the computer display set to when you view onscreen help? For example: 1024 x 768, 1280 x 854, or 1920 x 1200 pixels?
• Do you use multiple computer displays?

Answers

• How often do you use the Final Cut Pro Help? Under
what circumstances do you use it most?
Often, I much prefer that to the Manual, though the Search function is very clunky. Search for Nest for example and you'll get about 50 listings for the table of contents and indexes alone, when all I would really want is the explanation of how to actually create a Nest.
• How do you find what you're looking for in Final
Cut Pro Help? For example: table of contents, index,
skimming, PDF links, PDF search?
Search.
• What do you like about it most?
Ease of use to get through the manual instead of going through the books themselves.
• What is missing?
Better organization of the search results. Again, if I search Nests, make the first set of results the answers that actually show me how to use the tool, not the 50 times it appears in the table of contents and indexes.
• Are there any particular examples of manuals or
documentation that you consider to be good models for
the Final Cut Pro manual and onscreen help?
Honestly, Apple's is the best I've seen for the moment.
• By what method do you usually learn a new
application? For example: provided tutorials and
manuals, third-party tutorials or books, training
classes?
Just crack the app open and start. Use websites like the Creative Cow for more input and ideas.
• Did you use the Final Cut Pro Getting Started book
to familiarize yourself with Final Cut Pro? If so, do
you feel the book provided a good introduction to the
application?
I thought the Tutorial that came with my first copy of FCP (Version 2.0) was outstanding at introducing me to the interface and how FCP operated. I came from Media 100 and in particular, the Log and Capture operation was completely different than what I was used to.
• What do you think is the most difficult
feature/concept to grasp in Final Cut Pro?
Media Manager. Not sure why it has to be so convoluted. Media 100 was too easy with this one. Select the Sequence to be up-rez'd, set your new format and capture.
• What's the most frustrating experience you've had
with the Final Cut Pro documentation?
Search results using the Help menu.
• Do you prefer electronic or print documentation?
Actually both. If the electronic search gets too frustrating, I'll pull the print manual out to find what I really need.
• Are there any other delivery methods or media you
think we should explore?
Not really. Internet based help is always nice, but I don't keep my FCP workstations connected to the web so that would actually create a bigger hassle for us.
• What size computer display do you typically use to
view the onscreen help? For example: 15-inch,
17-inch, 20-inch, 23-inch, or 30-inch?
17" Powerbook display, 17" 20" and 23" Apple Displays and a 17" Sony Display.
• What resolution is the computer display set to when
you view onscreen help? For example: 1024 x 768, 1280
x 854, or 1920 x 1200 pixels?
Highest resolution for that monitor.
• Do you use multiple computer displays?
Yes. 23 & 17" on one G5. 20 & 17" on the 2nd G5. 17" Powerbook
Powerbook G4 17, G5 Dual 2.0, G5 Dual 2.0 Mac OS X (10.4.5) AJA Kona 2 on both G5's, Fibre Channel and SATA arrays in use.

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