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Nokia c-7 secondary camera issue

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my nokia c 7-00 is about a month old, my secondary camera is not working, whenever i try to switch it on it says "unexpected error occured. restart phone." even after restarting the phone several times problem didnt got fixed. i also restored factory setting but still the error persists. i am unable to make video calls. kindly sugest a solution. (my phone details: PR1.2 software version 014.002)

Answers

Try reinstallation of firmware via Ovi Suite.
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