Home > Default > How to untangle an Apple ID muddle

How to untangle an Apple ID muddle

November 30Hits:0
I had an Apple ID, but I lived in Italy. I added some new email accounts to the ID, but even though I now live in the UK I wasn't able to change my location. So I decided to create an additional ID - using my UK address.
The system said that I was using this email address within my Apple ID chain - so I must have linked it.
I tried to change the existing Apple ID to my new UK email account - but it keeps saying the password is wrong, and when asked to verify who I am, it says that my birthday is wrong. Many things I may forget, but my birthday wouldn't be one of them.
I asked it to send me a link to reset my password, but it says it's sent one, and it hasn't arrived in any of my email accounts.
I am totally and completely stuck.
What I would like to do is wipe the whole thing and just start again, but then I lose all the apps etc that I've bought.
It seems to me that Apple IDs started as a good idea, but they have not allowed for simple things like people moving countries, and the total lack of support is breathtakingly appalling.
Any help or suggestions would be very gratefully received.


There isn't an issue with changing the country for an iTunes/Mac App Store account. There isn't an issue with changing the email address associated with an Apple ID. That is when done correctly. I have done both without issue.
Changing the email address you use for your Apple ID -
If you have made it so that you are unable to do one or the other because of an issue such as a password;
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you.

Read other 3 answers


Related Articles

  • How to untangle an Apple ID muddleNovember 30

    I had an Apple ID, but I lived in Italy. I added some new email accounts to the ID, but even though I now live in the UK I wasn't able to change my location. So I decided to create an additional ID - using my UK address. The system said that I was us

  • Pages: How to export a PDF suitable for print-on-demandOctober 11

    I need to be able to export a PDF from Pages that will meet the specs for the IngramSpark or Lightning Source Print on Demand programs. They require a PDF that has all fonts fully embedded in one of these two PDF versions: PDF/X-1a:2001 or PDF/X-3:20


    Hey all! Im using Logic Express 7. Im having trouble with my apple loops utility,ITS NOT THERE! For some strange reason its greyed out in the dropdown list. A friend of mine said i can install it(apple loops utility) from my apple os installations di

  • How Do I Merge Multiple Apple Accounts? (iCloud and iTunes)October 11

    My old MoblieMe.com account wags created under my Me.com address while my iTunes account was created under my Gmail.com account.    My old MobileMe.com/New iCloud.com account has a one year of free extra storage attached to it.  My iTunes account has

  • How are different user names being created on my Apple ID accounts??October 11

    I can no longer access the Guest Account on my IMac running Snow Leopard. Guest account says I have the wrong pwd? Funny thing is I never gave it a pw! Once before I found the Guest Account configured in a lower layer IFrame with several missing prog

  • Untangling Mavericks from iCloudNovember 14

    I recently updated our Macs from Snow Leopard (10.6.8) to Mavericks (10.9.x). We had skipped Lion and Mountain Lion due to their heavy iCloud entanglement. iCloud syncing is a handy tool for on-the-go metropolitans with high bandwidth, symmetrical in

  • Brightness on Apple 23" HelpNovember 30

    Hi Folks, I have got myself in a muddle while calibrating my screen, i dont like having my brightness set to maximum seems to burn my eyes! Where do most people seem to set there brightness on there MacPro's 1900Xt with Apple 23" screens? Cheerstry r

  • Apple & AT&T.. NonsenseNovember 30

    People keep saying you can only buy the iPhone G3 at the Apple or AT&T store NOT online & activation is in store only. I highly doubt that will happen. I mean how would Apple activate a phone in store? That means they have to deal with phone plans

  • Single apple-id two phones need to seperate!November 30

    Hi folks, I bought my wife an iPhone 3 some years ago, and set that phone up for her by creating an apple-id aligned with me. Just recently, I bought myself an iPhone4S, and used teh same ID to set up my phone. Now, when I get an iMessage, she also g

  • HT1665 Why does music come out muddled and echoing in alarm mode when the iPhone is connected to the Bose SoundDock lll?November 30

    There is a very unique problem with the iPhone 5 and iPad mini when connected to the Bose SoundDock III. In normal music playback, music sounds great coming out of the Bose SoundDock, but, when a song is chosen for the Apple Alarm App and turns on wh

Copyright (C) 2019 wisumpire.com, All Rights Reserved. webmaster#wisumpire.com 14 q. 0.964 s.