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Help!  OS 10.4.10 crashes our PowerMAC G5 from 10.4.6

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Here’s a rundown, sorry if a bit lengthy.
I bought my wife an iPhone as a present a couple of days ago. She commences to activate it last night, but iTunes mentioned she needs the latest version. I don’t know what she had in the first place. But she said the latest iTunes requires the latest OS.
So, she attempted to update her OS just following the links provided to her by whatever Apple site she was on.
After over an 1 hour into doing this, I come from work to my frustrated wife saying that she has been trying to get her d#@$ iphone to work and yada yada! I took a look and witnessed the download go straight to the trash with an error message. I checked what was on the trash and it was a 170MB file for PPC 10.4.9 to 10.4.10 update. I ask her if she tried recovering it from trash and activate the file and she said she did, but it just crashed.
So I checked her system and her OS is 10.4.6, and her system is a dual 2 GHz PPC. I checked the web and saw the 10.4.10 Combo link (http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=14212&cat=60&platfor m=osx&method=sa/MacOSXUpdCombo10.4.10PPC.dmg) which says will update pretty much our version to the latest OS.
She downloads this and installs it but it crashes again.
I told her I’ll check it this morning, which I did. Now, all she has is a blue screen with a static Mac OS X box with no activity. Force shut down (power button) and restart does the same thing.
Anyone know what might have happened here?
What would be the best recourse? I assume it’s boot from the start up disks (or whatever they are called), and start getting the latest software from there.
If I do this, will she loose any files and applications from the drive her resident OS is in? I’m used to this on a PC, but I don’t know if MAC has an independent location for its OS?
I’ll attempt to fix it tonight after we get home from a short anniversary jaunt we had planned the week before, but now I have triple duty of trying to cheer up my wife that her MAC will be OK, her iPhone that she always craved will eventually work, and we can still make our short trip even though we have a late start in the day
Any advise, comments, help is truly appreciated. TIA
Eug

Answers

Ever since I installed 10.4.10, it honked up a $4500 computer. Anything 3rd party no longer works. Since I need the extra memory and drives (this thing only supports 2 drives) all this machine is any good for right now is surfing the web and playing games. I could of bought a $500 PC if that's what I wanted it for. I'm wondering if 10.4.10 installed a firmware update that made all PCIe cards (4 port eSATA and 4 port USB 2), 2 GB Aeneon modules (4) and external USB-2 drives will cause a freeze (red mother board light) or kernel panic. All of these items worked fine for a year. When I tried to go back to 10.4.6, nothing works. After a month of troubleshooting, I can only conclude that the culprit was the update. Anyone out there still running 10.4.6 on a G5, unless you're running factory only configurations, don't install 10.4.10. If the next time it freezes (I expect it to), it's going into Apple Service. The G5 is the only computer with this issue.

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