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*Error retrieving some or all of your defaults from the SAP SRM system*

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NULL Value in field when user tries to update their MYDEFAULT personal details in the MYBUSINESS webportal
http://imageshack.us/photo/my-images/62/mydefaults.png/
Error retrieving some or all of your defaults from the SAP SRM system
SAP 640 GUi on WINXP
any ideas?

Answers

Hi,
Are you enable POP account in internal Exchange server or using POP from ISP outside?
Check File > Accounts Setting > Email > Select this account > Change > More Setting... > Outgoing Server tab > Check the first box: My outgoing server (smtp) requires authentication and don’t circle: Log on to incoming mail server before
sending e-mail.
If you are using check the LDAP, please also check the server address is correct or connection port is right.
If there is nothing wrong with your client. The problem could be on the mail server. Sometimes it could be due to maintain of the mail server of your recipient, and it is not available . You can give a try other time. If still failing, very possible the
email is no longer available.
Please let me know the result and feel free to post back.
Tony Chen
TechNet Community Support

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