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Download ps6 subscription problems

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i bought subscription plan of ps CS6 one year and after the download it keep me ask me for the serial number i did it 3 times, after contact portuguse adobe support 3 times, they told me to do using 3 different ways...no result!! so if i can´t solve this in the next hour i am going to cancell my purchase until some of the EXPERTS of ADOBE can solve the problem. it seems that i bought the English version, but it keeps download the portuguese version, even when i change preferences to english....better to cancell! thanks!

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I'm having a similar problem except that instead of dying, I get an error message about an invalid staging area. I'm trying to install 9i on Windows XP. Any help would be appreciated!

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