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Dead Ipod Video- Bad battery?

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Hi - helping a friend with his 30Gb Ipod Video (5g).
It doesn't do ANYTHING. No power, doesn't respond when I hook it up to my mac, and the mac won't mount it. No noises, no lights, no HD activity. Tried resetting it, opened it up and made sure all the connections are good, looks fine. Tried two different cables on 2 different Macs.
IF this thing has a completely dead/malfunctioning battery, would it behave this way? Wouldn't it run on power from the USB? I don't want to have him order a battery if thats not the issue.
Thanks for any opinions.

Answers

You may STILL need to reset it.
Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
If it doesn't work the first time, give it a second or third go. Sometimes it takes a few/several tries.
See this thread as an example of what I mean by needing to try it many times...
http://discussions.apple.com/message.jspa?messageID=5065208
Also try it while plugged into a USB port so there is power for the iPod, preferably after it has been plugged in for a good 15 minutes or so in case the battery was so low that it needs to trickle charge first before it can start.
http://www.apple.com/support/ipod/five_rs/
Patrick

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