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Crystal Reports 9 - Installation on Server 2008

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Hi,
I have moved our installation of Crystal 9 from server 2000 on to a Server 2008 x64 r2 and am having a few little issues:
The program has installed and ran correctly, but when it goes to open a file it comes up saying:
'Failed to open the documents'
'ufmanager.dll is not found'
Then the program just sits there and doesn't open the file.
Does anyone know what we can do?

Answers

Hello,
Is this an application you wrote or are you just installing CR 9 Designer on the Server? CR 9 had no concept of 64 bit OS's so it's likely a 32 bit dependency missing that the ufmanager.dll is looking for.
If it is an application then make sure you build it for 32 bit mode only.
You could try using Process Monitor from www.sysinternals.com and see what it's looking for.
CR 9 ended it's supported life cycle a long time ago so Windows 2008 has never been tested nor will it be.
You may want to search in the Crystal Reports Developer forums on 64 bit, lots of info on how to and may solve your issue.
Good luck
Don

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