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Broken FireWire-800 port?

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Hello,
I've bought a LaCie HDD with especially a FireWire-800 port because I use it to place movies on it and edit it with iMovie. Only when I connect the HDD with FW800 it does not show that it's connected on the iMac, with USB 2.0 it does show it, but that is too slow for me. First I thought it was a cable issue. And I even did an Apple Hardware Test which did not give a negative result. Then I took my HDD to test it on another iMac, there it did work. Does that mean my FireWire 800 port on my iMac is broken? What should I do now?

Answers

Greetings,
Your testing does indeed indicate an issue with that port.
Reset the SMC and then test: http://support.apple.com/kb/HT3964
Reset the PRAM and then test: http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
If the issue persists after you follow the above steps, make an appointment with a Mac Genius at an Apple store, contact AppleCare via phone, or contact an Apple Authorized Service Provider for assistance.
Best of luck.

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