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2nd generation touch ipod not recognized by itunes or Macbook

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2nd generation touch ipod is no longer recognized by itunes. The ipod has been reset and the only screen image is the itunes icon with an arrow and a USB cord connection pointing to the itunes icon.

Answers

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow leopard do not forget to look at the Additional Information paragraph.

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